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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Austin Kozlowski

March 14, 2025

5  out of  5
rating by Austin Kozlowski
"Received a quote from NOLAN and he saved me $200+ dollars a month! Very easy to work with and talk too. He asked everything he could to get discounts for me. Would definitely recommend!"
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Summer Snow

March 13, 2025

5  out of  5
rating by Summer Snow
"I had the absolute pleasure of working with Nolan. Very straightforward and informative, while fun and easy to communicate with. Have already recommended him to several people. Very happy with the experience, and the savings he provided."
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Christina Hughes

March 1, 2025

5  out of  5
rating by Christina Hughes
"Nolan went over and above to make sure that I got the right quote for my insurance. He was so patient and kind and understanding with willingness to help me. Love State Farm. Give Nolan a raise he definitely deserves it!"
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Grey Cathey

February 27, 2025

5  out of  5
rating by Grey Cathey
"Quick and easy, I finally have some affordable insurance. Thanks Nolan for the best insurance experience I've had so far."
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Tyler Long

February 25, 2025

5  out of  5
rating by Tyler Long
"Nolan was absolutely easy to work with, he did a great job. Appreciate everything"
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Maryanne Brooks

February 14, 2025

5  out of  5
rating by Maryanne Brooks
"The important value is your agent. A long term relationship is trust. That’s what I think of when I have to think of insurance, Ryan at State Farm, our relationship is building trust for the long term"
We responded:
"Thank you, Maryanne! "
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Marissa D.

February 7, 2025

5  out of  5
rating by Marissa D.
"I am very pleased with my insurance through State Farm. I highly recommend requesting Nolan Dowker. He was knowledgeable & helpful while being friendly & polite."
We responded:
"Thank you, Marissa! We appreciate your business!"
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Daryl Dowker

February 7, 2025

5  out of  5
rating by Daryl Dowker
"Nolan Dowker was my sales representative.WOW, I was amazed at his knowledge and the professionalism in which he spoke to me. He explained and guided me through every step. I felt like he had my best interests at heart, and I feel very confident that I have the best insurance at the best rate possible. Thank you so much, Nolan and State Farm."
We responded:
"Thank you, Daryl! We value your business and look forward to serving you!"
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Gavin Ruth

February 4, 2025

5  out of  5
rating by Gavin Ruth
"It was super easy to switch my insurance over to state farm. I spoke with Nolan and went over different coverages and pricing. He was very friendly and easy to talk with. Not to mention he saved me a bunch of money while getting the best coverage I could."
We responded:
"That's great Gavin! Thank you for sharing your experience. We thank you for your business!"
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Londyn Lindahl

February 4, 2025

5  out of  5
rating by Londyn Lindahl
"Nolan Dowker was very helpful in getting me the best price for my car insurance and getting it done quickly with no issues!"
We responded:
"Thank you so much Londyn! We value your business and trust in us!"
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Kaylei Salminen

February 4, 2025

5  out of  5
rating by Kaylei Salminen
"I have been very happy with the service here. Nolan was so friendly and helpful! I also gave his contact information to a family member because of this and they signed up shortly after and received a great price as well! Thanks Nolan!"
We responded:
"Thank you, Kaylei! We appreciate you and we love referrals!"
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Maranith Long

December 9, 2024

1  out of  5
rating by Maranith Long
"Paid my policy on the 3rd of December and still getting notifications saying I didn't pay."
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Ande Talsma

November 27, 2024

5  out of  5
rating by Ande Talsma
"I had the pleasure of speaking with Nolan today. He was jus as excited as I was when he gave me my quote and I told him he's saving me over $120 a month !!!! He is very informative and friendly. I'm so glad to have Nolan and State Farm as my new insurance. Thanks Nolan !!!"
We responded:
"Thank you so much! Your business is greatly appreciated!"
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LoToya Thompson

November 19, 2024

5  out of  5
rating by LoToya Thompson
"Mr. Dave Ahrens is a great insurance company to be with. I truly thank Nolan for all the great offers and discounts he was polite and I am very satisfied with his service. They're honest very nice when you call and have questions about your coverage. I wouldn't be treated better any place else. Thanks State Farm"
We responded:
"Thank you, LoToya! We appreciate you trusting us with your business."
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jake loesch

August 27, 2024

1  out of  5
rating by jake loesch
"If you're looking to go though state farm pick a different agent."
We responded:
"I'm sorry, you can't make a claim after you've removed coverage with any agent or any insurance company. "
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timmy melville

August 16, 2024

1  out of  5
rating by timmy melville
"They sent me a nice quote..but tried to add my motorcycles and everything else, and couldn't even get covered for 10 days ....this and all state farm companies are a joke .. Stay away from this company 😡"
We responded:
"This is not an individual office policy, but a cooperate mandate. It's not 10 days, but a seven-day activation. "
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martha krans

June 29, 2024

5  out of  5
rating by martha krans
"Highly recommend this particular location. I was in an accident that totaled my car— I’m so thankful for how thorough and quickly this office made this process. Communication was great, and payments were made so quickly. Thank you State Farm!"
We responded:
"We are so glad to help! Thank you Martha."
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Shila

April 26, 2024

5  out of  5
rating by Shila
"Awesome customer service and amazing State farm insurance family to work with. And you can save money."
We responded:
"Thank you, Shila!"
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Paul Diepen

March 29, 2024

1  out of  5
rating by Paul Diepen
"Your quote is 300.00 monthly more than I pay now for full coverage...I'd drive without insurance before I'd EVER have State Farm again...Go scam someone else..."
We responded:
"You are free to get quotes from whomever you desire. However, I'm sorry you feel it necessary to give a 1-star review when you are not even our customer. Consider the coverages you are comparing. Our goal is to provide the best coverage based on your need, not try to sell you with the lowest price. "
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caleb sleighter

February 23, 2024

5  out of  5
rating by caleb sleighter
"Very happy with the work at this office. From top to bottom everyone is very helpful. Very supportive throughout the claim process. I had never had to make a claim before. My apartment got flooded after a burst pipe. Went into the office spoke with Dave. Same day had a call from hunter. All the ladies who answer the phone are more than willing to help get things moving also. Just overall very happy with the experience."
We responded:
"Thank you, Caleb! We appreciate your business!"
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Sarah Girard

January 23, 2024

5  out of  5
rating by Sarah Girard
"They are very helpful and friendly"
We responded:
"Thank you, Sarah!"
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Ken Haveman

January 11, 2024

5  out of  5
rating by Ken Haveman
"I recently switched my home and two autos to State Farm after over 20 years with another provider. I work with Christion Williams (had never heard of or met before) with Dave Arends Agency. Christion was a great communicator in explaining my coverages, options, and payment plans. After things were set in motion he followed up on two different occasions to make sure I received all the paperwork, welcome packet and confirmed my coverage at my desired start date. Made my changing carriers easy, professional and most appreciated."
We responded:
"Much appreciated! Thank you, Ken!"
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Mr. Dwayne L. Flees

December 27, 2023

5  out of  5
rating by Mr. Dwayne L. Flees
"For years, Dave Ahrens and his team have worked with us on all our insurance needs. Give them a call to find out how they can help you!"
We responded:
"Thank you, Dwayne! We appreciate you!"
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Jeremy Strickland

November 10, 2023

1  out of  5
rating by Jeremy Strickland
"My car was wrecked into while parked by a State Farm insured who uses this office. That happened August 22. I am still waiting on payment. I found the office staff to be apathetic and put out by helping me and unwilling to communicate throughout the process; they do not even bother to let you know who you’re speaking to when you call, but I know I spoke to Barb severs times.. I NEVER received an update call from them this entire time. Not one from this office, not one from claims. When I called for updates, office staff was annoyed and tried to pass the buck to claims, but when I called claims they were confused why I was calling them and not the agent I had been working with. Finally was granted a rental and my car evaluated by their recommended shop, and after many phone calls, I was told my car would be repaired. Then, a week later, they took that back and told me I would be paid out. Meanwhile, my vehicle sat unattended in a lot in Lansing for a month while absolutely nothing happened. When I had to take the rental back this week, I called both corporate and the local office to push the payout. So frustrating. Claims told me that no one had done anything to move this process. This office did not want to deal with me, and I was pushed to the point of screaming at them on their answering machine because I felt as if I was being brushed aside and ignored, and because I’m about to start a new job and rent was due. I am a calm, measured professional, and I can’t remember the last time I was pushed this far. I was so frustrated that I threatened to report the car stolen by their office. Maddening! Was called back by someone in claims who was aghast that I had waited so long for a resolution. They promised a check in the mail the next day. It came with the wrong name on it and was uncashable. Currently I’m waiting for a digital payment to process and was told it would go through today despite the bank holiday. Nothing. And my bank account is being charged fees like crazy, which are eating into that highly needed payout I was promised last week. In summation, the Dave Ahrens office and their corporate State Farm counterparts appeared to have no interest in dealing with me in a timely, professional manner. It has taken the better part of 4 months to resolve (despite the insured claiming full responsibility and State Farm agreeing to cover the damages in one way or another). Dealing with them has been a nightmare. I’ve read other bad reviews and noticed Dave has a habit of responding unprofessionally to negative reviews. It will be interesting to see a response to this as I am not their insured and have never spoken to him. I’ve spoken to his office staff, and that was more than enough."
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Collette Staal

July 28, 2023

5  out of  5
rating by Collette Staal
"Fabulous quick, responsive and professional service."
We responded:
"Thank you!"